Terms and Conditions Ulartoto — Complete Guide to Platform Usage

These Terms and Conditions ("Agreement") govern the use of the website, mobile app and all services offered by ulartoto ("Platform"). This Platform is operated and managed by the legally registered ulartoto company.

Ulartoto is an online betting and casino platform that provides a variety of games including slots, live casino, sports betting, bingo and table games to its users. All these services are provided subject to the terms and conditions stated in this document.

These terms should be read together with Privacy Policy and Responsible Gaming Policy ours, which together form the entire agreement between you and the ulartoto platform.

To register and use the ulartoto platform, you must meet all the following eligibility requirements:

• Be at least 18 years at the time of registration.
• Not a resident or citizen of any jurisdiction that prohibits the use of online betting services.
• Acting on your own behalf and not on behalf of any third party.
• Not currently on any self-exclusion list of any responsible gaming programme.
• Have full legal capacity to enter into a binding agreement.

Ulartoto reserves the right to request proof of age and identity at any time. If you cannot prove that you meet the above requirements, we reserve the right to suspend or close your account and withhold any associated funds until the investigation process is complete.

Each individual is only permitted to hold one (1) account at ulartoto. Multiple account registrations by the same individual are strictly prohibited and may result in all related accounts being closed and fund balances forfeited.

During registration, you are required to:

• Provide accurate, truthful and complete personal information including full name, date of birth and contact details.
• Submit valid identity verification documents (KYC) when requested — typically a government-issued ID (MyKad or passport) and proof of address.
• Set a strong password and keep it confidential. You are solely responsible for all activities that occur under your account.
• Notify ulartoto immediately if you suspect your account has been compromised or accessed without authorisation.

The KYC process is a standard industry procedure that helps us ensure platform security and prevent fraud, money laundering and unauthorized access by minors.

Ulartoto supports various payment methods commonly used in Malaysia, including FPX, online banking and digital wallets as designated from time to time.

Deposit:

• All deposits are processed immediately upon receipt of confirmation from the payment provider.
• Minimum and maximum deposit limits vary depending on the selected payment method.
• Deposited funds must be your own. Using another person's credit card or bank account is strictly prohibited.

Withdrawal:

• Withdrawals are only processed to verified bank accounts or digital wallets registered under the same member's name.
• Complete KYC verification is a mandatory requirement before any withdrawal is approved.
• Ulartoto reserves the right to request proof of source of funds for withdrawal amounts exceeding certain thresholds.
• Any withdrawal attempts to third-party accounts will be automatically rejected.

Ulartoto offers various promotions and bonuses to its members from time to time. All these offers are subject to specific terms set for each promotion.

• Each bonus has a wagering requirement that must be met before bonus-related winnings can be withdrawn.
• Bonuses may only be claimed once per promotion unless otherwise stated.
• Ulartoto reserves the right to cancel any bonus or promotion suspected of being abused, including the use of multiple accounts to claim the same bonus.
• Bonus offers are for entertainment purposes and not a guarantee of winnings.
• The validity period of each bonus is as stated in the respective promotion terms. Expired bonuses will be automatically forfeited.

For more information on current offers, please visit the Promotions ours.

All games offered on the ulartoto platform are subject to specific rules set by their respective software providers. Members are responsible for understanding the rules of each game before playing.

• The outcome of all games is final once a round is completed. No appeals will be entertained for results of completed game rounds.
• In the event of technical disruptions or system failures during an ongoing game, affected bets will be refunded according to the respective game provider's policy.
• The use of automated software or methods to play is strictly prohibited and will result in immediate account closure.
• All games at ulartoto use independently certified RNG. The RTP (Return to Player) value for each game is available in the respective game information.

All ulartoto members are required to interact with the platform and fellow players in a courteous and responsible manner. The following are strictly prohibited:

• Fraud, embezzlement, money laundering or any other illegal activities.
• Use of hacking software, bots, or any automated tools to gain unauthorized advantages.
• Colluding with other players to manipulate game outcomes.
• Registering multiple accounts to claim the same bonus or privileges more than once.
• Spreading false information or deceiving ulartoto customer support staff.

Violation of any of the above rules will result in immediate action against your account, including suspension, permanent closure and forfeiture of associated fund balances.

Ulartoto is committed to protecting the privacy of every member. All personal data you provide to us is collected, stored and processed in accordance with Privacy Policy our comprehensive.

In brief, ulartoto uses your data to:

• Manage your account and verify your identity.
• Process financial transactions securely.
• Provide effective customer support.
• Comply with all applicable laws and regulations.
• Send information about promotions and platform updates (if you have consented).

Your data is protected with 256-bit SSL encryption and will not be sold or shared with third parties without your consent, except as outlined in our Privacy Policy.

Ulartoto takes seriously issues related to gambling addiction and member wellbeing. We provide various self-control tools to help members play within healthy limits:

• Deposit Limit — Set daily, weekly, or monthly limits on the amount you can deposit.
• Loss Limit — Limit the maximum amount you can lose within a specified period.
• Play Time Limit — Set a time limit for your daily gaming sessions.
• Self-Exclusion — Exclude yourself from the platform for a set period or permanently if needed.

If you feel that your gambling habits are beginning to affect your personal, family or financial life, please seek help through our Responsible Gaming or contact our support team.

Ulartoto will not be liable for any losses arising from:

• Game outcomes disputed after a round has been validly completed.
• Service disruptions caused by factors beyond our control, such as ISP issues or power failures.
• Damage or loss arising from the use of your login credentials by an unauthorised party due to your own negligence.
• Any indirect, incidental or consequential losses related to the use of our platform.

Ulartoto's maximum liability to any member under any circumstances is limited to the amount of funds active in the member's account at the time of the disputed incident.

Ulartoto reserves the right to modify, add or remove any part of these Terms and Conditions at any time. Any material changes will be communicated to members via registered email or through in-platform notifications.

Continued use of the ulartoto platform following notification of changes is deemed acceptance of the updated terms. If you do not agree with any changes, you have the right to close your account and withdraw your fund balance in accordance with the prescribed withdrawal procedures.

It is your responsibility to review this Terms and Conditions page from time to time to ensure you are always aware of the latest version in effect.

If you have any questions, concerns or complaints regarding these Terms and Conditions or any aspect of ulartoto's services, please contact our team through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 via the chat icon in the lower corner of the ulartoto platform or app.
• Help Centre: Visit the FAQ for answers to frequently asked questions.

Ulartoto's customer support team is ready to assist you at any time. We strive to answer all inquiries as quickly as possible.